What a very disappointing news for fans who had ordered D.A.R.K.’s “Science Agrees” Screen Print on Pledge Music almost 8 months ago now: the platform is about to refund fans as “unfortunately, not enough orders were placed to meet the requirements for a minimum run to be manufactured“
What’s all the more unsatisfying is that -once again- Pledge Music failed to inform fans about it (and to proceed to refunds). Cranberries World’s team got to learn about it today through a fan who emailed Pledge Music to complain as he had still not received the ordered items.
Quite unprofessional taking into account orders have been closed since September 9th… time to realize “not enough orders were placed” on November 30th !!!
They let the fan know they “will therefore be refunding [him] for this item” and “are extremely sorry for any inconvenience this may cause and will process [his] refund ASAP.”
Not to mention that this is another loss of money for foreign fans who bought this signed screen print in March when British pound was rather high, and who are going to be refunded now the pound has significantly decreased. Thank you Pledge, thank you Brexit!
Although we’re really excited about the signed vinyl -especially as Olé is treating fans with cool messages as you can see on the below pictures- we have to emphasize Pledge Music’s lame services: release date postponed three times, fans pre-ordered items damaged in the process of delivery, finally delivered almost three months after general sale…
This excellent album has been cursed, to say the least 🙁
Signed LP’s now on their way… and some of them have (already) arrived:
credit: marcantoinepanda Instagram
credit: cehooperradio Instagram
Here’s the Pledge Music message as received:
Hi,Thank you for your patience waiting for your Signed Screen Print from D.A.R.K.Unfortunately, not enough orders were placed to meet the requirements for a minimum run to be manufactured and we will therefore be refunding you for this item. We are extremely sorry for any inconvenience this may cause and will process your refund ASAP.If you have any questions, please contact our Customer Service team via your order here – pledgemusic.com/pledges.Kind regards,PledgeMusic